deviantART has sent back replies to most of my friends who have inquired at their helpdesk stating they must talk to me directly. This is all well and good but:
On the 14th while the deletion was happening I notified them from my coloring account that I'd been locked out of the e-mail associated with the account and that I had a problem . All I received was the generic pre-written 'your ticket has been received' notification. I still haven't received anything at my alt e-mail account.
Five minutes after the account was deleted I managed to wrestle back control of the e-mail associated with the deviantART account. I emailed them immediately, again I only got the standard computer-generated reply. I was patient. Later I tried to view the ticket and it said the complaint ticket was 'un-accessible', 'deleted', 'resolved' or unable to be viewed. I commented to them that I would like to know if the case has been 'resolved' as it's not resolved on this end in the slightest.
I'm patient though. I waited.
Yesterday, the 17th I sent a general inquiry to teh help desk about when someone is going to contact me. The spouse sent an inquiry as to the same at the SAME time. She recieved a response almost immediatly. I STILL HAVEN'T . WTH deviantART? TALK TO ME. I feel like my e-mails are invisible. It's so weird and I'm very very pissed about their poor customer service. :(